Shipping policy
Shipping Policy
Thank you for shopping at little elm! We want to make sure your order arrives safely and on time.
Processing Time Orders are processed within 1–3 business days, Monday through Friday, excluding federal holidays. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates & Methods We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Order Tracking Once your order ships, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Restrictions We currently ship within the United States, including Alaska and Hawaii. We do not ship to P.O. Boxes at this time.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at hello@littleelmshoppe.com. We'll work with the carrier to resolve the issue as quickly as possible.
Holiday Shipping During peak holiday seasons, processing times may be extended. We recommend ordering early to ensure timely delivery. Holiday shipping cutoff dates will be posted on our website.
In-Store Pickup Local pickup is available at our store location in Winnetka. Select "In-Store Pickup" at checkout and we'll notify you when your order is ready.
Questions? Contact us at hello@littleelmshoppe.com